Client Service Questionnaire |
1 |
The IVY Professional(s) understood our specific requirements and took time to get to know our organization. |
-2 -1 0 +1 +2 NA |
2 |
The IVY Professional(s) demonstrated a thorough understanding of our industry and the function of the position. |
-2 -1 0 +1 +2 NA |
3 |
The IVY Professional(s) kept me well informed on the progress of the search and maintained constant communication with me. |
-2 -1 0 +1 +2 NA |
4 |
The IVY Professional(s) were effective in managing the search process and in moving the project forward at a reasonable speed |
-2 -1 0 +1 +2 NA |
5 |
The IVY Professional(s) provided me with information on the research undertaken which reflected a thorough coverage of the market. |
-2 -1 0 +1 +2 NA |
6 |
Candidates were presented within the time frame established at the start of the search. |
-2 -1 0 +1 +2 NA |
7 |
Candidate Reports were well written and provided all the information I required on the candidate's background, experience and qualifications |
-2 -1 0 +1 +2 NA |
8 |
I had a sufficiently large choice of qualified candidates without being overburdened with too many interviews. |
-2 -1 0 +1 +2 NA |
9 |
The reference checks were thorough and well documented |
-2 -1 0 +1 +2 NA |
10 |
The IVY Professional(s) played a valuable role in negotiating the compensation package with the successful candidate. |
-2 -1 0 +1 +2 NA |
11 |
The IVY Professional(s) were easily accessible and returned my telephone calls/e-mails promptly. |
-2 -1 0 +1 +2 NA |
12 |
The IVY staff was courteous and helpful. |
-2 -1 0 +1 +2 NA |
13 |
The IVY Professional(s) showed an interest beyond the specifics of the assignment. |
-2 -1 0 +1 +2 NA |
14 |
Overall, working with IVY on this assignment was a positive experience. |
-2 -1 0 +1 +2 NA |
15 |
Please comment on any aspect of the IVY service which you feel could be improved on. |
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